Boilers account for around 55% of what you spend in a year on energy bills so if your boiler is more than 10 years old, it may be time to think about replacing it with a new high efficiency model.
Replacing an old gas boiler with an A-rated high-efficiency condensing boiler and improving your heating controls will significantly cut your home's carbon dioxide emissions - and could save you as much as £200 a year.
Today’s central heating boilers are much better than the old ones. They can heat water more efficiently, meaning they use less gas or oil to do the same job. This saves energy and will save you money. Condensing boilers improve efficiency by recovering heat from the gases that would normally be wasted by a conventional boiler. High efficiency condensing boilers convert more than 88% of their fuel into heat, by recovering the maximum waste heat normally rejected to the atmosphere by a conventional (non-condensing) boiler.
Combination boilers can provide a continuous flow of hot water, require less space and avoid heating water unnecessarily, but are less suitable for houses where there are simultaneous demands on the hot water, such as multiple bathrooms or showers.
Conventional heat-only systems take up more space than a combination system, but are able to provide hot water to several sources at once and are more suitable for larger houses.
For gas and LPG boilers, the installer must be Gas Safe registered. For oil boilers we would recommend that you use an OFTEC registered installer. You can find registered installers at gas safety register and oftec
Heating controls help you heat your home more efficiently and lead to lower fuel bills. A properly controlled system should have the following controls:
Programmers allow you to set 'On' and 'Off' time periods. Some models switch the central heating and domestic hot water on and off at the same time, while others allow the domestic hot water and heating to come on and go off at different times.
A room thermostat is usually found in the hallway or sitting room and simply switches the heating system on and off as necessary. It works by sensing the air temperature, switching on the heating when the air temperature falls below the thermostat setting and switching it off once this set temperature has been reached. Thermostats are normally set between 18 and 210C although some people need to keep their home warmer due to their age or health problems.
If you are too warm, try reducing your thermostat by 1C. This can cut up to 10% off heating bills and save energy.
A programmable room thermostat combines time and temperature controls and allows you to set different temperatures for different times of the day.
A cylinder thermostat switches on and off the heat supply from the boiler to the hot-water cylinder. It works by sensing the temperature of the water inside the cylinder, switching on the water heating when the temperature falls below the thermostat setting, and switching it off once the setting has been reached. The thermostat should be set to 60-65oC: hot enough to kill bacteria.
Thermostatic Radiator Valves or TRVs allow you to control the temperature of a room by regulating the flow of water through the radiator. If, for example, during the day you spend most of the time downstairs, you could set the TRVs on the downstairs radiators to medium or high, whilst leaving the upstairs radiators low, or even turning them off altogether.
To make sure you are doing all you can to ensure your heating controls are working efficiently, refer to the manufacturer's user guide for more advice.
By installing and using correctly your programmer, room thermostat and TRV's could save you around £75 per year and 340 kg carbon dioxide.
The Energy Agency is a registered charity established in 1999. We provide free and impartial advice to households, businesses and communities in south west Scotland on:
The Energy Agency is a “data controller” and this document explains how we process your information.
We manage a number of schemes. Please read the scheme below that applies to you.
For all of the schemes we gather your personal information which may include name, address, telephone numbers, email address, date of birth, age, sex, employment status, tenure, benefits, income, savings bracket, bank details, fuel expenditure, fuel type, how you pay your energy bills, third party details, number of dependent children under 18, signature.
Please read below to find out what other information we may collect for each scheme.
*some data is shared anonymously
If we process your information based on your ‘Consent’, you have the right to withdraw your consent at any time. Withdrawing your consent may mean that we cannot provide a service to you.
For the Home Energy Efficiency Programmes for Scotland Area Based Schemes (HEEPS: ABS) we process your information based on ‘Contract’. You will enter into a contract with the Energy Agency in terms of which the Energy Agency will employ and manage a contractor on your behalf. Either party can withdraw from the contract with one months’ written notice.
If you apply for an Energy Agency loan for HEEPS:ABS we process your information based on ‘Contract’. This agreement is between the Energy Agency (lender) and householder (borrower). The agreement is a standard Fixed Sum Loan Agreement regulated by the Consumer Credit Act 1974. You have the right to withdraw under the terms of the above Act.
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We will not process your information without your consent. If your data includes “special category data” we will not process this without your explicit consent.
Where we pass information on to a third party, we ensure that this is passed securely and that they have adequate security measures in place to store your data.
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We will keep your information for:
Schemes – 7 years
Monitoring - 1 year
Financial - 7 years
You have the right to request a copy of the personal information we hold about you. A request can be made verbally or in writing to Liz Marquis, Director, Energy Agency, Watson Peat Building, Auchincruive, Ayr, KA6 5HW
Proof of identity must be established before we supply a copy of your personal information. We will respond to your request within one calendar month of receiving it.
If you are asking about information relating to another person, a relative for example, we need to be sure you have the authority to act on that person’s behalf. Normally this can be done through evidence of a ‘Power of Attorney’ or similar document.
You also have the right to ask us to rectify, erase, restrict, object or withdraw your consent to processing the personal information we hold about you. You can also ask us to provide data in a suitable format to transfer to another organisation – portability. If applicable, we will comply within one calendar month.
If you would like to make a complaint contact:
Information Commissioner's Office
45 Melville Street
Edinburgh, EH3 7HL
Tel: 0303 123 1115
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