Simply by insulating your loft to the recommended depth of 270mm, you can save wasted energy and money. If you currently have no insulation you could save between £135- £250 a year on your fuel bills depending on your house type and reduce carbon emissions by 550kg-1000kg.
If your home has an accessible loft with no damp or condensation problems, it should be a good candidate for loft insulation. Installers tend to use mineral wool insulation and laying this is usually straightforward for a professional.
For lofts with difficult access, a loose, fire-retardant insulation material can be blown into the loft using specialist equipment. This is a job for a professional installer and can take a few hours depending on the size of the loft.
You can even do it yourself! Remember to wear a facemask, goggles and protective clothing if you do it yourself and leave sufficient gaps around the eaves to avoid condensation.
Insulating hot water tanks and pipes will help keep your water hot for that nice long bath after a hard day's work.
Fitting your hot water cylinder with an insulating jacket will save you £20 a year in heating costs and 150kg of carbon dioxide emissions. A jacket costs around £15 and can be found in any good DIY store and are cheap and easy to fit.
Not all home insulation work has to be carried out by a professional. It may work out cheaper to do the smaller jobs yourself with materials from your local DIY store.
Pipe insulation consists of a foam tube that covers the exposed pipes between your hot water cylinder and boiler, reducing the amount of heat lost and, therefore, keeping your water hotter for longer.
It’s usually as simple as choosing the correct size from a DIY store and then slipping it around the pipes.
The Energy Agency is a registered charity established in 1999. We provide free and impartial advice to households, businesses and communities in south west Scotland on:
The Energy Agency is a “data controller” and this document explains how we process your information.
We manage a number of schemes. Please read the scheme below that applies to you.
For all of the schemes we gather your personal information which may include name, address, telephone numbers, email address, date of birth, age, sex, employment status, tenure, benefits, income, savings bracket, bank details, fuel expenditure, fuel type, how you pay your energy bills, third party details, number of dependent children under 18, signature.
Please read below to find out what other information we may collect for each scheme.
*some data is shared anonymously
If we process your information based on your ‘Consent’, you have the right to withdraw your consent at any time. Withdrawing your consent may mean that we cannot provide a service to you.
For the Home Energy Efficiency Programmes for Scotland Area Based Schemes (HEEPS: ABS) we process your information based on ‘Contract’. You will enter into a contract with the Energy Agency in terms of which the Energy Agency will employ and manage a contractor on your behalf. Either party can withdraw from the contract with one months’ written notice.
If you apply for an Energy Agency loan for HEEPS:ABS we process your information based on ‘Contract’. This agreement is between the Energy Agency (lender) and householder (borrower). The agreement is a standard Fixed Sum Loan Agreement regulated by the Consumer Credit Act 1974. You have the right to withdraw under the terms of the above Act.
We take information security seriously and regularly review the systems, policies and procedures we have in place to protect your information and ensure these are implemented.
We will not process your information without your consent. If your data includes “special category data” we will not process this without your explicit consent.
Where we pass information on to a third party, we ensure that this is passed securely and that they have adequate security measures in place to store your data.
We do not share your information with any third parties for marketing purposes.
We will keep your information for:
Schemes – 7 years
Monitoring - 1 year
Financial - 7 years
You have the right to request a copy of the personal information we hold about you. A request can be made verbally or in writing to Liz Marquis, Director, Energy Agency, Watson Peat Building, Auchincruive, Ayr, KA6 5HW
Proof of identity must be established before we supply a copy of your personal information. We will respond to your request within one calendar month of receiving it.
If you are asking about information relating to another person, a relative for example, we need to be sure you have the authority to act on that person’s behalf. Normally this can be done through evidence of a ‘Power of Attorney’ or similar document.
You also have the right to ask us to rectify, erase, restrict, object or withdraw your consent to processing the personal information we hold about you. You can also ask us to provide data in a suitable format to transfer to another organisation – portability. If applicable, we will comply within one calendar month.
If you would like to make a complaint contact:
Information Commissioner's Office
45 Melville Street
Edinburgh, EH3 7HL
Tel: 0303 123 1115
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