Domestic water heating is responsible for 5% of UK CO2 emissions and between 10-25% of your household energy bill.
Becoming water efficient is a simple and easy way to save money. Here are some simple tips to save water, energy and money around the home.
Turn off the tap when brushing your teeth
Take a 5 minute shower instead of a bath. By doing this once a week, a family of 4 can save around £20 a year on their gas bill
When buying a new toilet, choose a water-saving, low-flush or dual-flush version
Fit a dual-flushing device on to an existing toilet. A family of 4 could save an extra 44,000 litres of water a year.
Fit a water saving device to your existing toilet cistern to cut down the amount of water flushed, for example a save-a-flush or hippo. These cost less than £5 and can save between £6-£12
Fit aerator devices that mix water with air to shower heads
Insert flow restrictors into your bathroom sink taps. These reduce the volume of water running from the tap
Fit a water eficient shower head
Only boil the amount of water you need for hot drinks
Don't run the tap to get cold drinking water, keep a jug in the fridge instead
Wash fruit and vegetables in a bowl instead of under a running tap
Wait till you have a full load for your dishwasher and washing machine
Choose the eco or lowest setting when using your washing machine. Washing clothes at 30 degrees will save around £10 a year on energy bills
Don't throw used water down the drain. This can be used for watering plants when cooled down
Insulate your hot water cylinder and pipes and save around £45 a year!
A dripping tap wastes around 5,500 litres of water a year so fix it quickly
Collect the rain water from your roof and use it to water the garden or wash your car
Use a watering can instead of a hose to water the garden
The Energy Saving Trust website has a water energy calculator which you can use to find out how much water you use and how you can save. Click here to try it
The Energy Agency is a registered charity established in 1999. We provide free and impartial advice to households, businesses and communities in south west Scotland on:
The Energy Agency is a “data controller” and this document explains how we process your information.
We manage a number of schemes. Please read the scheme below that applies to you.
For all of the schemes we gather your personal information which may include name, address, telephone numbers, email address, date of birth, age, sex, employment status, tenure, benefits, income, savings bracket, bank details, fuel expenditure, fuel type, how you pay your energy bills, third party details, number of dependent children under 18, signature.
Please read below to find out what other information we may collect for each scheme.
*some data is shared anonymously
If we process your information based on your ‘Consent’, you have the right to withdraw your consent at any time. Withdrawing your consent may mean that we cannot provide a service to you.
For the Home Energy Efficiency Programmes for Scotland Area Based Schemes (HEEPS: ABS) we process your information based on ‘Contract’. You will enter into a contract with the Energy Agency in terms of which the Energy Agency will employ and manage a contractor on your behalf. Either party can withdraw from the contract with one months’ written notice.
If you apply for an Energy Agency loan for HEEPS:ABS we process your information based on ‘Contract’. This agreement is between the Energy Agency (lender) and householder (borrower). The agreement is a standard Fixed Sum Loan Agreement regulated by the Consumer Credit Act 1974. You have the right to withdraw under the terms of the above Act.
We take information security seriously and regularly review the systems, policies and procedures we have in place to protect your information and ensure these are implemented.
We will not process your information without your consent. If your data includes “special category data” we will not process this without your explicit consent.
Where we pass information on to a third party, we ensure that this is passed securely and that they have adequate security measures in place to store your data.
We do not share your information with any third parties for marketing purposes.
We will keep your information for:
Schemes – 7 years
Monitoring - 1 year
Financial - 7 years
You have the right to request a copy of the personal information we hold about you. A request can be made verbally or in writing to Liz Marquis, Director, Energy Agency, Watson Peat Building, Auchincruive, Ayr, KA6 5HW
Proof of identity must be established before we supply a copy of your personal information. We will respond to your request within one calendar month of receiving it.
If you are asking about information relating to another person, a relative for example, we need to be sure you have the authority to act on that person’s behalf. Normally this can be done through evidence of a ‘Power of Attorney’ or similar document.
You also have the right to ask us to rectify, erase, restrict, object or withdraw your consent to processing the personal information we hold about you. You can also ask us to provide data in a suitable format to transfer to another organisation – portability. If applicable, we will comply within one calendar month.
If you would like to make a complaint contact:
Information Commissioner's Office
45 Melville Street
Edinburgh, EH3 7HL
Tel: 0303 123 1115
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We regularly review our Privacy Notice to ensure it is up-to-date. This Notice was last updated on 31/8/20.
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